Queenplay Casino Bonuses – My 6-Month Experience as a UK Player
I’ve been playing at Queenplay Casino since around November last year, so that’s about 6 months of ups and downs with this pink-themed gambling site. Thought I’d share my actual experiences with their bonuses for any fellow UK players thinking about giving them a go.
Just to be clear – this isn’t some promotional guff. It’s my genuine journey with Queenplay as a regular player who deposits about £100-150 a month on average.
Welcome Bonus – What You Actually Get
When I first signed up to Queenplay, they were offering a welcome package spread across your first three deposits. Here’s what I got:
First deposit: 100% match up to £50 plus 20 free spins on Starburst. I put in £50 and got another £50 in bonus funds. The free spins were worth 10p each, pretty standard value.
Second deposit: 50% match up to £75. I deposited £60 about a week later and received a £30 bonus. Not as generous as the first deposit but still alright.
Third deposit: Another 50% match up to £75. Put in £40 this time and got £20 bonus.
But here’s the really interesting bit – after my first deposit, I got 20 free spins each day for the next 4 days on different games:
- Day 1: 20 spins on Finn and the Swirly Spin
- Day 2: 20 spins on Book of Dead
- Day 3: 20 spins on VIP Black
- Day 4: 20 spins on Aloha! Cluster Pays
So all in, from the welcome package, I received £100 in bonuses and 100 free spins from deposits totalling £150. Not bad at all compared to some other UK casinos I’ve tried.
The wagering requirement is 35x the bonus AND deposit amount combined, which is definitely on the steeper side. For my first £50 deposit and £50 bonus, I needed to wager through £3,500 before I could withdraw any winnings! Sounds mental when you put it like that, but I managed to clear about half of it before running out of funds.
One good thing – you get 30 days to meet the wagering requirements, which is plenty of time even for casual evening players like me.
Game contributions work as you’d expect – slots contribute 100% to wagering but table games are much lower (around 10-15%). I’m mainly a slots player anyway, but tried a bit of roulette one evening and barely made a dent in my wagering requirements.
The max bet while playing with bonus funds is £5, which is actually more generous than some casinos that limit you to £2-£3 max bets.
Exclusive Club Loyalty Program
Queenplay has quite a good loyalty program that they call the “Exclusive Club”. You’re automatically enrolled when you sign up and start at the “New Member” level.
As you play, you earn loyalty points for every real money bet. The levels go New Member → Bronze → Silver → Gold → Platinum → Premium → Prestige.
After 6 months of fairly regular play, I’ve managed to reach the Gold level. It took me about a month to hit Bronze (needed 10 points), another two months to reach Silver, and I’ve been at Gold for about 2 months now.
The perks get better as you climb the levels:
Bronze gave me 25 free spins as a level-up bonus and weekly free spins (usually 5-10 depending on my play).
Silver added faster cashouts (within 24 hours rather than 48) and better point exchange rates.
Gold level gets me Sunday free spins, 50% faster point collection, and personal offers via email. The biggest benefit is probably the improved point exchange rate – I can convert points to bonus cash at a better rate than lower levels.
My friend Sarah somehow reached Platinum within 3 months (she must spend a fortune!) and says she gets monthly cashback and a personal account manager who sends her exclusive offers. Sounds good but I’m not planning to spend enough to reach that level anytime soon!
One slightly annoying thing – the loyalty points expire after 3 months if you don’t use them. I lost about 200 points once because I didn’t play for a few weeks while on holiday.
Regular Promotions & Free Spins
Queenplay runs several regular promotions for UK players. They’re not the most generous I’ve seen, but there’s usually something to take advantage of each week.
There’s no special “free spins day” like some casinos have, but they do send regular offers via email. Last month I got a “Monday Blues Buster” offer of 40 free spins for a £20 deposit. The spins were on Wolf Gold and I managed to win about £12, which was a nice little start to the week!
They also run tournaments from time to time. The recent Pragmatic Play “Drops & Wins” promotion had a £2,000,000 prize pool split across many casinos over a month. I won £28 from one of the daily prize drops – not a huge amount but it was just for playing games I would have played anyway.
The most regular promotion they run is the “Weekend Recharge” – a 25% reload bonus up to £50 every Friday to Sunday. The wagering on this is the standard 35x but it’s decent value if you’re planning to play over the weekend anyway.
From what I’ve seen, Queenplay sends more personalized offers as you climb the loyalty ladder. Since reaching Gold level, I’ve received a couple of exclusive deposit offers that weren’t advertised on the promotions page – one was a 100% match up to £100 with reduced wagering (25x), which was definitely worth taking up.
One thing to watch for – the free spins from promotions usually expire after 24 hours, which has caught me out a couple of times when I’ve been busy with work. It would be much better if they gave at least 3 days to use them.
No-Deposit Bonuses
Let’s be honest – Queenplay isn’t particularly generous with no-deposit bonuses. According to their own website, they don’t offer no-deposit cash or free spins as standard.
In the 6 months I’ve been registered, I’ve received exactly one no-deposit offer – 10 free spins on Starburst for my birthday last month. They came with 50x wagering requirements and a maximum win cap of £50. I won a grand total of £3.80 from them – not exactly life-changing!
I’ve heard that players at the Platinum level and above occasionally get no-deposit bonuses as part of their VIP perks, but that’s not something I’ve experienced personally.
If you’re specifically looking for no-deposit bonuses, there are definitely better UK casinos out there. Queenplay is more focused on rewarding players who make regular deposits.
Banking Options for UK Players
Queenplay offers all the standard payment methods for UK players:
- Debit cards (Visa, Mastercard)
- PayPal
- Skrill
- Neteller
- MuchBetter
- Trustly
- Paysafecard
The minimum deposit is £10 across all methods, and I’ve never been charged any fees for depositing or withdrawing.
Withdrawal times are pretty decent – typically processed within 24-48 hours, depending on your loyalty level. Once processed, e-wallet withdrawals (PayPal, Skrill, etc.) are almost instant, while card withdrawals take 2-5 business days. Since reaching Gold level, my withdrawals have definitely been processed faster – usually within 24 hours now.
Like all UK-licensed casinos, they require identity verification before your first withdrawal. Their process was fairly straightforward – had to upload my driving licence and a recent utility bill. Verification took about 12 hours for me, which is better than some other casinos I’ve used.
One nice thing is that Queenplay doesn’t have particularly low withdrawal limits. The minimum withdrawal is £10 and the maximum depends on your loyalty level, but even as a relatively low-level player, I’ve never had any issues withdrawing my winnings.
Game Selection & Platform
This isn’t strictly about bonuses, but it’s worth mentioning that Queenplay has a decent selection of games. They’re partnered with some of the top providers like NetEnt, Microgaming, Play’n GO and Evolution Gaming, so you’ll find most of the popular slots and live casino games.
The platform itself is quite user-friendly, with a clean layout that makes it easy to find games. It’s clearly designed with a feminine touch (lots of pink!), but it’s not so over-the-top that it would put male players off.
The mobile version works well too – I often play on my phone during my commute, and I’ve never had any major issues with games freezing or crashing. They don’t have a dedicated app, but the mobile site works just fine through your browser.
Is Queenplay Worth It for UK Players?
After 6 months at Queenplay, I’d say their bonus system offers decent value, though it’s not the most generous out there. The welcome package gives you a good start with 100 free spins and up to £200 in bonuses, but the 35x wagering on both bonus and deposit is definitely on the steep side.
The loyalty program is pretty good once you reach Gold level or above, but it takes quite a bit of regular play to get there.
Customer service has been good when I’ve needed them – they have live chat available from 8am to midnight UK time, and they’ve always resolved my issues within 15-20 minutes. I’ve never had to wait more than a few minutes to be connected to an agent.
If you’re after a casino with decent bonuses, good game selection, and a reliable platform, Queenplay is worth considering. The pink theme and name might suggest it’s for female players only, but there’s nothing in the actual casino experience that would put men off.
For more information about Queenplay Casino and other UK bonus offers, check out our main casino review page.
